Lexata respects people’s personal information. If you register for a trial, use our contact form, or subscribe as a customer, we obtain your name, e-mail address and other information you provide on those forms. We only use that information to reply to your queries, communicate with you about Lexata’s product, and manage your account. We do not sell our otherwise share our customers’ information with any third parties, unless sharing is required by law.
Lexata uses the website hosting platform Kinsta. Kinsta collects aggregated data for us, e.g., the total number of users per day, locations of users, IP addresses, etc., to help us understand the speed and other performance metrics of our website. This data does not include any personal information about any specific user.
Matomo Web Analytics
Lexata uses Matomo web analytics to help us understand how users are interacting with the website. We track page visits and search queries. For logged-in users, an assigned unique user id is connected to these interactions. We use this information to assess the relative importance of various pages on the website, to monitor the quality of our relevance rankings, to monitor the relative popularity or rarity of search phrases among users, and to plan new features. The data that Matomo enables us to collect is stored in Lexata’s database and Matomo does not store or share the information with any third parties, nor does Matomo have access to Lexata’s database or, therefore, any user ids or personal information of Lexata users. Lexata does not sell or share this collected information with any third parties, with two exceptions. First, with its business partners on a confidential basis, Lexata may discuss its website performance and related statistics on an aggregate and anonymous basis. The second exception, which is not applicable now but may be applicable in the future, is explained below under “OpenAI Search Technology.”
OpenAI Search Technology
Google Analytics and Cookies
Lexata does not use Google Analytics or other tracking software to install cookies on users’ computers.