CSA Staff Notice 55-316 Questions and Answers on Insider Reporting and SEDI
2 Registration
2.3 Passwords
Section 2.3.2

What do I do if I cannot remember my password?

Call the SEDI Technical Service Desk at 1-800-219-5381. You will be asked a number of
questions, including the confidential question you provided when you registered. If your answer
is correct, a SEDI operator will give you a single use password. You will need to use this single
use password the next time you log on to SEDI. After logging on, SEDI will require you to
generate your own permanent password.